Victim’s services

CALACS offers many individual services for women victims of sexual assault. Note that none of these services are mandatory, if a woman does not want them. She can choose what is better for herself every step of the way.

If you need more information about the services or if you want to schedule an appointment, please call us at 819-563-9999 from Monday to Friday on business hours (8 am – 5 pm) (except holidays where all our services are closed, but the accompaniment 24/7 remains).

Intake meeting: The first appointment aims to explain the details of the different services to you and to discuss your needs. After that, we can help you choose the best services for you in our organization.
*This first appointment is necessary for every woman the first time she meets us.

Individual follow-up: These meetings aim to work on the consequences of sexual assault. CALACS wants to help women to move forward with their lives and help them find the tools they need to live the lives they want.
Here, we work WITH the person, because we consider that it is HER history and nobody is better than her to know her needs. We respect the woman’s rhythm and needs.

Punctual meeting: These meetings aim to answer a specific need or a specific question that does not require a long follow-up.

Support group: The support group is offered after the individual meetings or if the women already went through a psychological process about her sexual assault. This group is a sharing and exchanging place.

Emergency services 24/7: Helpline
During business hours (8 am – 5 pm from Monday to Friday), you can call 819-563-9999 if you need to talk about consequences of your sexual assault to an intervener from  CALACS Agression Estrie.

Provincial crisis line: Outside business hours, you can call  Provincial crisis line for victims of sexual assault. This line is available 24/7.
To contact them, please dial 1-888-933-9007 or 819-563-9999 option 2.

Accompaniment 24/7; If you need support and accompaniment during a medical procedure such as the Rape Kit or during legal procedings you can call us at 819-563-9999 option 1. An intervener will go with you.

Community environment: CALACS Agression Estrie is opening its doors every Thursday afternoon from 1 :30 pm to 4 pm. Women victims of sexual assault or women who are likely to live sexual violences are welcome. Those community environments are only available in french.