Confidentiality policy

CALACS Agression Estrie is inviting you to read his confidentiality policy regarding the rules applied to protect personal information.

 

USE OF “COOKIES”

The current website does not place any permanent “cookie” in the visitors computer’s hard drive, but only temporary witness files that are necessary to upgrade some functionality of our website.

 

USE OF GOOGLE ANALYTICS

CALACS Agression Estrie uses on its website Google Analytics, which is a tool to measure the audience of our website. Google Analytics collects information regarding your navigation on our website which are kept in servers located notably in the United States. Google can communicate information to third parties in case of legal obligation or when these third parties get information for their own use.

Information collected by the tool are, for example, pages that you visited, date, hour, duration and frequency of your visits and links you click on. The type of system exploitation of your computer, the language of this one, the name of your Internet supplier and your geographical position (region) are also part of the information gathered. Your personal IP address is also gathered, but it is anonymous to make sure to maintain confidentiality of personal information. Anonymization of personal IP addresses prevents identity from internet users to be known by the use of it.

Google only uses information gathered to produce statistics and reports on navigation on this website, which allows CALACS Agression Estrie to upgrade its electronic presentation of services. Google will not, in any case, put in relation the information gathered on this website with other data he keeps.

If you wish, you can stop Google from downloading information regarding your navigation by downloading on your computer the complementary module of navigation for deactivation of Google Analytics.

 

INFORMATION GATHERED AUTOMATICALLY

When you access to CALACS Agression Estrie website’s, your computer and the server of our website automatically provide information. This communication is necessary for the server to provide files compatible with the equipment that you use. Exchanged information are the following :

• Name of domain of your internet provider;
• Your IP address, unique number associated to your computer when connected to Internet;
• Type of navigator (Google, Explorer, Firefox, etc.) and system of exploitation (Windows, Mac, IOS, etc.) used;
• Date and hour of your visit;
• Pages that you visited;
• Address of referent website, if you access to CALACS website by another website.

These informations are kept and used by CALACS Agression Estrie for technics and statistics purpose. They are used to count the number of visits, the pages often seen and technologie used by visitors,  the referent website and the country of our visitors.

 

INFORMATION GIVEN BY EMAIL OR BY FORM

CALACS Agression Estrie commits to protect confidential informations that you provide. If you voluntarily communicate personal or confidential information by email or form to subscribe to our newsletter or for another demand, we only use required information to allow our team to answer your message or to follow up on your request. Electronic correspondence is treated with the same confidential measures as other documents.

 

LINK TO OTHER WEBSITES

CALACS Agression Estrie website’s offer hyperlinks towards other external websites and documents that do belong to these websites only. Information exchanged on these websites are not subject to this current confidentiality policy, but to the website’s policy his-self if it has one.

 

SOCIAL MEDIA

CALACS Agression Estrie has different social media : Facebook, Instagram and Tik Tok. On Facebook and Instagram, Meta business counts the page and the posts audience. The information gathered is demographic information like age, gender, location of the account (city), date and hour of the visit on our page, posts and stories seen, liked or shared. Also, the following of the page. Statistics concerning these informations are available during two years after the interaction with the page. Tik Tok also gather some information like gender, age, the country or the region and the city. Statistics gathered allow us to analyze the views of our videos, the visit on our profile, the number of “likes” and comments, unique spectators and the sharing.

CALACS Agression Estrie commits to protect confidential informations that you share. If you voluntarily communicate personal or confidential information by private message or comments under our posts from your personal account, we will only use necessary information to allow our team to answer your message or your request. Social media are used with the same proceedings as other documents.

 

IF YOU NEED MORE INFORMATION ABOUT OUR POLICY

If you have any question related to the current policy, you can reach us with the contact details available on our website.

PERSON IN CHARGE OF ACCESS TO DOCUMENTS OR PROTECTION OF PERSONAL INFORMATION

The person responsible for the law on the access to documents of public organizations and on protection of personal information is also accountable of this policy. To formulate some comments or complaints regarding the disrespect of this policy, you can contact :

Maggie Fredette
Directrice générale du CALACS Agression Estrie
819-563-9999 poste 223, direction@calacsestrie.com

Source :https://www2.gouv.qc.ca/entreprises/portail/quebec/infosite?lang=fr&x=296172503 

https://www.cai.gouv.qc.ca/politique-de-confidentialite/

 

Contact details of the responsible of personal information protection :

For all questions regarding treatment or update of your personal information or if you would like to share with us any concern towards that, please contact us at: direction@calacsestrie.com or call us at 819-563-9999 ext 223.

The responsible of personal information protection will contact you in thirdy (30) days after we received your email.